Introduction

At Medihance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly when it comes to mobile phone numbers and messaging.

Accessibility of Privacy Policy

This Privacy Policy is easily accessible to all users through our website and other digital platforms. By using our services and providing your mobile phone number, you consent to the collection and use of your information in accordance with this policy.

Information We Collect

We collect the following types of information from our users:

  • Personal Information: This includes data such as your name, email address, postal address, and mobile phone number.
  • Medical Information: Information related to your health, medical history, or treatment preferences that you voluntarily provide to us.
  • Usage Information: Details about your interaction with our website, services, and communications, including but not limited to SMS messaging and calls.

Use of Mobile Phone Numbers

Medihance uses the mobile phone numbers provided by users for the following purposes:

  • Appointment Confirmations: Sending SMS reminders and confirmations for consultations and follow-up appointments.
  • Customer Support: Providing updates, service notifications, and responding to inquiries.
  • Information Requests: Sending information regarding our services based on the user’s interest or inquiry.

Please note: By providing your mobile phone number, you consent to receive communications from Medihance related to the services you requested.

No Sharing of Mobile Information

Medihance does not share, sell, or rent your mobile phone number or any personal information to third parties or affiliates for marketing or promotional purposes. Your contact details are used exclusively to provide the services you have requested and to communicate directly with you regarding your interactions with Medihance.

Data Security

We employ industry-standard security measures to protect your personal and mobile data from unauthorized access, use, or disclosure. All sensitive information is securely stored and handled with care to maintain your privacy and trust.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us using our contact page.

By using Medihance’s services, you consent to our collection and use of your personal information as described in this Privacy Policy.

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